Data protection guaranteed

Olbg Privacy Policy — How Your Personal Data Is Protected

Olbg takes your personal data extremely seriously. Read this policy for full details — what information is collected, how it is stored, and what your rights are.

Last updated: January 2026
256-bit SSL
Encryption
Third parties
Never sold
Full control
In Your Hands
GDPR Compliant
International Standards

01 Introduction — why this policy matters

When you create an account or use the olbg platform, certain information is shared with us. This privacy policy sets out with full transparency — what data is collected, how it is used, and how your information is kept secure.

Olbg believes that personal data privacy is a fundamental right. That is why we collect only what is necessary and never sell it to third parties. Our privacy policy is built in line with international data protection standards.

In plain terms: Your data belongs to you. olbg uses it only to deliver our services — nothing more.

02 What Data Is Collected

Olbg collects two types of data — information you provide directly and data generated automatically through your use of the platform.

What you provide directly:

  • Full name, date of birth, and gender
  • Mobile number and email address
  • Current address and country
  • Identity document details (for KYC verification)
  • Payment-related details (account number, etc.)

Automatically Collected Information:

  • IP address and device information
  • Browser type and operating system
  • Platform activity logs (login times, gaming sessions)
  • Transaction history
  • Data collected from cookies and similar technologies

03 Why and how your data is used

Olbg uses your data only for clearly defined purposes. Every use of your information has a specific reason behind it.

Type of data Purpose of use
Identity information Account registration, KYC verification, and age confirmation
Contact information Transaction notifications, security alerts, and support
Payment information Processing deposits and withdrawals
Gaming Activity Responsible gaming monitoring and fraud prevention
Device and IP information Security verification and multiple account detection
Cookie Information Improving user experience

04 Where and how your data is stored

Olbg stores your information on internationally certified secure servers. All data is kept encrypted — meaning even data at rest cannot be easily read by anyone.

  • Our data servers comply with ISO 27001 certified security standards.
  • Sensitive data (payments, identity documents) is stored in a separate encrypted vault.
  • Regular backups and data integrity checks are performed.
  • Server access is restricted to authorized personnel only — with two-factor authentication.

olbg never stores your password in plain text. Passwords are always stored in hashed form.

05 Data sharing policy

Olbg never sells or transfers your personal data to advertisers or third-party marketers. However, limited information may be shared in certain specific circumstances:

  • Payment processor: Necessary information shared with the payment provider to complete transactions.
  • Game Providers: The minimum data technically required to operate the games.
  • Legal Authorities: When required by a court order or legal directive from a regulatory authority.
  • Fraud prevention agency: For fraud detection and prevention.

Third parties with whom data is shared are required to uphold the same privacy standards. olbg enters into separate privacy agreements with each of them.

06 Cookies & Tracking Technologies

Olbg uses cookies on its website and app. Cookies are small files stored on your device that help improve your browsing experience.

Cookies used by olbg:

  • Essential cookies: Essential for maintaining login sessions and ensuring security.
  • Functional Cookies: To remember your preferences (language, settings).
  • Analytics cookies: To evaluate platform performance — this data is not personally identifiable.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.

07 How We Keep Your Data Secure

Olbg employs multiple layers of security to protect your data. If one layer is compromised, the others remain active.

  • 256-bit SSL Encryption: All data is fully encrypted during transfer.
  • Two-factor authentication (2FA): An additional layer of security to access your account.
  • Firewall and DDoS protection: Servers are protected against external attacks.
  • Regular security audits: Regular audits conducted by independent expert teams.
  • Access Logging: A complete record of who accessed what data and when.
  • Anomaly Detection: Immediate alerts upon detection of any unusual activity.

In the event of a data breach, olbg will notify affected members within 72 hours.

08 Your Rights

As an olbg user, you have certain fundamental rights over your personal data. We respect these rights and are committed to helping you exercise them.

Right to access your data

You may request to know what information olbg holds about you.

Right to rectification

You can request corrections to any inaccurate or outdated information.

Right to erasure

You can request the deletion of your data under certain circumstances.

Right to restrict processing

In certain cases, you may request that the use of your data be restricted.

Right to data portability

You may request a copy of your data in a commonly used format.

Right to Object

You can object to your data being used for specific purposes.

To exercise your rights: Email us at [email protected] or reach out via live chat. We will respond within 30 days of receiving your request.

09 Protection of Minors' Data

Olbg strictly prohibits registration by anyone under 18. If it is found that a minor has created an account, that account will be immediately closed and all collected data will be deleted.

We never intentionally collect data from anyone under 18. If a parent or guardian believes their child is using olbg, please notify us immediately.

10 How long your data is retained

Your data is retained for as long as your account remains active. After account closure, certain data may be kept for a defined period for legal and regulatory reasons.

  • Transaction records: retained for up to 5 years after account closure.
  • KYC documents: up to 5 years, in accordance with international anti-money laundering regulations.
  • Gaming activity logs: up to 2 years.
  • Marketing consent data: deleted immediately upon withdrawal of consent.

11 Privacy Policy Updates

Olbg may update this privacy policy as needed. Any changes will be published on this page with a revised date.

Members will be notified in advance by email or SMS of any significant changes. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

Tip: Please revisit this page from time to time to stay up to date with our latest policy.

12 Privacy Contact

Contact olbg for any questions, concerns, or requests to exercise your rights regarding this privacy policy.

Data Protection Officer email: [email protected]
General Support Email: [email protected]
Live chat: Available 24/7
Response time: Up to 30 business days

We take any privacy concerns you have seriously and are committed to resolving them promptly.

Why Your Data Is Safe at olbg

We ensure data protection not just in words, but through technology and policy.

Industry-standard encryption

Every transaction and data transfer is encrypted with 256-bit SSL — the same technology used by banks.

Your data is never sold

Olbg never sells your data to advertisers or third parties. Your information is used solely to provide you with our services.

In Your Control

You can request to view, correct, or delete your personal data at any time. You have full control over your data.

International Standards

Olbg operates in compliance with GDPR principles. The foundation of our policy is built on Europe's most stringent data protection standards.

Regular security checks

Independent cybersecurity experts regularly audit olbg's systems. Any vulnerabilities discovered are addressed immediately.

Instant alerts

You will receive an instant SMS or email alert if any unusual activity is detected on your account.

Enjoy a safe gaming experience

Your data is completely safe at olbg. Register with confidence and experience Bangladesh's premier gaming platform — where fun and security go hand in hand.

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