Your wellbeing is our priority

Responsible Gaming — The Complete Guide to Safe & Healthy Gaming on olbg

Gaming should be a source of enjoyment, not stress. olbg believes every member deserves to have fun within healthy limits — which is why responsible gaming sits at the heart of everything we do, not just in our policies.

Setting a deposit limit Self-Exclusion Session Time Tracking 24/7 Support

What responsible gaming is and why it matters

Responsible gaming means enjoying gaming as a form of entertainment without letting it negatively affect other areas of your life. Playing with your financial means and mental wellbeing in mind — that is what responsible gaming looks like.

Gaming often starts out as fun, but it can gradually become a habit. Without awareness, it carries the risk of physical, mental, and financial harm. olbg wants every member to play mindfully and take action at the first sign of a problem.

To foster a culture of responsible gaming at olbg, we offer a range of tools and support options. They are entirely voluntary and can be configured at any time from your profile.

Keep in Mind: Using responsible gaming tools is not a sign of weakness — it is a sign of self-awareness. Keeping yourself protected is the smartest thing you can do.

Core principles of responsible gaming
01
Set a Budget
Only spend money you can afford to lose.
02
Set a Time Limit
Decide in advance how much time you'll spend playing each day.
03
Accept Your Losses
Don't try to chase your losses.
04
Take a Break
Taking breaks during long sessions keeps your mind fresh.
05
Get Help
If something feels wrong, don't hide it — talk to the support team.

Olbg's Responsible Gaming Tools

Stay in control — these tools are built for you.

Deposit limit

Set your own daily, weekly, or monthly deposit cap. Once set, no deposits beyond that limit will be allowed — not even by you.

Session Time Limit

Set a daily time limit for how long you want to play. Once that limit is reached, your session will end automatically and a reminder will appear.

Cooling-off period

Temporarily suspend your account for anywhere from 24 hours to 30 days. During this period, no games can be played and no deposits can be made.

Self-Exclusion

If you want to close your account for an extended period or permanently, choose self-exclusion. Once active, logging back in will not be possible.

View gaming history

View a full breakdown of your gaming activity, wins, losses, and spending over the past 30/90/180 days. This helps you make informed decisions.

Reality Check

On-screen reminders will appear at set intervals showing how long you've been playing and how much you've spent — keeping you informed and in control.

How to use it: Log in to your account → go to "Account Settings" → "Responsible Gaming" section. Any tool can be set up in just a few clicks. Contact live chat if you need assistance.

Recognize the Warning Signs

Gaming addiction often develops gradually. If you notice any of the signs below in yourself, pause and reflect.

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Playing Beyond Your Budget

If you feel the urge to deposit more money after your set budget is gone, take that as a warning sign.

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Chasing Losses

Repeatedly playing to recover lost money is a dangerous cycle.

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Neglecting Family or Work

Neglecting work or family responsibilities because of gaming is a warning sign.

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Lying about gaming

Hiding from family or friends how long you have been playing or how much you have spent.

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Feeling restless when not playing

Feeling irritable or uncomfortable when you are not gaming.

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Borrowing to play

Borrowing money or going into debt to fund gaming.

Self-assessment

Answer the following questions honestly. If you answer "yes" to more than 3, consider seeking help.

Do you spend more time gaming than you planned?
Do you find it hard to stop gaming?
Do losses leave you feeling very low?
Is gaming affecting your work or studies?
Have you ever lied to family about your gaming?
Are you feeling financial pressure as a result of gaming?
Do you game to ease anxiety or loneliness?

If more than 3 of your answers are "Yes," please contact olbg support or use the self-exclusion option.

10 Tips for Healthy Gaming Habits

Follow these simple habits and gaming will always stay enjoyable.

01
Set a budget in advance

Only allocate a portion of your monthly entertainment budget to gaming. Never go beyond that limit.

02
Play at Set Times

Set a specific time of day for gaming — do not leave it running all day.

03
Never treat a win as guaranteed

Every game outcome is random. Don't make large bets chasing a win.

04
Take Regular Breaks

Take at least a 10-minute break every hour. Get up, walk around, and drink some water.

05
Stay Calm

Avoid playing when you're angry, anxious, or under the influence — your judgment won't be at its best.

06
Understand the rules before you play

Try free mode before starting a new game, then place real bets once you are comfortable.

07
Tell Your Family

Let the people close to you know that you game. Keeping it hidden only adds to stress.

08
Keep other hobbies too

Gaming should not be your only form of entertainment. Make time for reading, sports, or other hobbies.

09
Know when to stop after a win

When you hit a big win, enjoy it and walk away — avoid the "just one more" trap.

10
Don't Hesitate to Ask for Help

If you feel something is wrong, reach out to olbg support or someone you trust.

10
Don't Hesitate to Ask for Help

If you feel something is wrong, reach out to olbg support or someone you trust.

How olbg ensures responsible gaming

It's not just the tools — our entire system is built around this goal.

Age Verification Required

Age is verified at registration on olbg. Anyone under 18 cannot open an account — this is the first step in protecting younger users.

Unusual behaviour detection

Olbg's system automatically detects unusual gaming patterns and proactively reaches out to the members concerned.

Trained Support Team

Olbg's support team is specially trained in responsible gaming. They provide help with empathy and discretion.

Awareness Campaigns

Olbg regularly shares responsible gaming information through email, app notifications, and the website.

Independent Audit & Verification

Olbg's responsible gaming policies and tools are regularly reviewed by international organizations.

Irreversible limits

Lowering a deposit limit takes effect immediately. Raising it requires a 7-day waiting period — this prevents impulsive decisions.

Common questions about responsible gaming

Answers to the most frequently asked questions.

Yes. You can withdraw your balance before activating self-exclusion. If you contact support after your account is closed, arrangements will be made to return any remaining balance.

Deposit limits can be lowered at any time and take effect immediately. However, increasing a limit requires a 7-day waiting period. This rule helps prevent overspending in the heat of the moment.

No. While a cooling-off period or self-exclusion is active, no bonus offers, promotional emails, or advertisements will be sent to you. Ensuring you have a complete break from gaming during this time is our responsibility.

Start by talking to them with empathy — listen without judgment. Contact olbg support and explain the situation. If needed, encourage them to seek professional help. Remember, this isn't easy to handle alone — professional support makes a real difference.

olbg requires date of birth verification at registration and mandatory ID verification through the KYC process. Any account identified as belonging to a minor is closed immediately. Parents can also set browser-level age restrictions on shared family devices.

Start Gaming Responsibly — Stay Aware

Gaming at olbg is about fun with responsibility. Use our tools, stay within your limits, and keep gaming as just one small joy in your life.

If you ever run into trouble, our 24/7 support team is always here for you.

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